Reservations and Cancelation Policies
- Beach Break at Del Mar Latino Beach club Cozumel is reserved “as is” on the date, number of persons confirmed on your email Letter confirmation.
- Minimum age allowed is 18 years old. ID with photo must be present upon arrival.
- A deposit payment is required at the moment of your reservation and it is non refundable.
- Deposits will be automatically processed to guarantee your spot at Del Mar Latino Beach Club Cozumel. The balance is shown on your letter confirmation and must be paid upon arrival at the beach club, in cash or credit card (Visa or Master Card only).
- In case of a group reservation total balance amount has to be paid for one person only, separated payments per person are not accepted.
- Travel checks will not be accepted as a form of payment due to local government regulations.
- If you have already a reservation and in case that you want to add more people to your party please submit a new reservation online for extra persons (Subject to availability at the moment of your booking).
- Your deposit at the moment of your reservation is non refundable in case of a cancellation.
Your deposit at the moment of your booking is non refundable, however in the following situations, we will do an exception (none automatic refunds will processed, please contact us via email to [email protected] within 15 calendar days after the arrival date booked). Requests that does not comply with any of the below situation are not subject to refund. Please refrain from sending your request for refund to more than one department
In the event that you Ship will not be able to visit the Port of Cozumel your deposit will be 100% refunded. (Limited to your particular Cruise not visiting the Port during your cruise).
- In case of an inclement weather. The policy is in effect for Hurricane only, not for lesser impacting storm or rain and just if the beach club is closed.
- Change in ships itinerary. Refund apply only If re-scheduling on new arrival date is not possible. Refunds do not apply to a change in arrivel time to Cozumel port or if the cruise ship changes its itinerary and visit cozumel Port on an earlier or later date.
Request that not comply with any of the above situation are not subject to refund.
- Only the passenger whose name appears on the beach break reservation can request a refund.
- Request for a refund will only be accepted within 15 calendar days after the arrival date booked. If the refund apply, It may take up to 3 weeks to be processed. Some refunds would be subject to a refund fee.
- Refunds are credited back to the original method of payment, PAYPAL. Cash or checks cannot be issued.
- Please include in your refund request the following information: passenger’s name, confirmation number & date of arrival.
- Request that do not comply with the above policies are not subject to refund.
No Show Penalties
If you do not show for the reserved excursion we will charge the full balance to your credit card. Please note: A $50.00 usd administrative fee will be charged on your credit card for any chargeback of your beach break deposit when ruled in favor of our company by your using bank. If you dispute the deposit charge not recognized a $50.00 usd administrative fee will be charged on your credit card.
All Inclusive Beach Break
Rainy or sunny day, access to Del Mar Latino Beach Club Cozumel is from 8:00 am to 5:00 p.m. (Cozumel Local Time) and includes:
- Open bar with unlimited domestic and premium brands including bottled or can beer, wine, cocktails, sodas, juices and bottled water.
- Hot and cold snacks
- Use of the facilities: Pool, Restaurant, Bathrooms, Beach area with palapas “Natural umbrellas” (first come first serve).
- Free wifi service
Term and Conditions
Del Mar Latino Beach Club Cozumel is offered as a private and relaxing beach club experience. We does not provide or allow for a loud spring break party atmosphere. Please note that the beach club staff reserves the right to refuse alcoholic beverage service to any client who appears drunk or who is behaving in a disorderly manner. The beach club also reserves the right to remove any client from the property, without refund, who is behaving in an inappropriate or offensive manner. Please note that topless sunbathing is not permitted.
Tips for enjoying your beach break: Be sure to bring towels from the ship, sun screen, hats, sunglasses and a camara to capture some fun shots of your beach break at Del Mar Latino Beach Club Cozumel.
It will be a pleasure having you as our guest, We are waiting for you!!
Join our facebook community: https://www.facebook.com/DelmarLatino.Cozumel
Email: [email protected]
Address: carretera a Chankanaab km 4. Cozumel México