Reservations and Cancelation Policies
- Beach Break at Del Mar Latino Beach club Cozumel is reserved “as is” on the date, number of persons confirmed on your email Letter confirmation.
- Minimum age allowed is 18 years old. ID with photo must be present upon arrival.
- A deposit payment is required at the moment of your reservation ($8.00 usd per Adult).
- Deposits will be automatically processed to guarantee your spot at Del Mar Latino Beach Club Cozumel . The balance is shown on your letter confirmation and must be paid upon arrival at the beach club, in cash or credit card (Visa or Master Card only).
- In case of a group reservation total balance amount has to be paid for one person only, separated payments per person are not accepted.
- Travel checks will not be accepted as a form of payment due to local government regulations.
- If you have already a reservation and in case that you want to add more people to your party please submit a new reservation online for extra persons (Subject to availability at the moment of your booking).
For your deposit refund, cancel at least 48hr in advance of your arrival day. Please send us a cancellation notification to [email protected].
- Only the passenger whose name appears on the beach break reservation can request a refund.
- Refunds are credited back to PAYPAL only. Cash or checks cannot be issued.
- Please include in your refund request the following information: passenger’s name, confirmation number & date of arrival (Mandatory).
REFUND POLICIES FOR SPECIAL SITUATIONS:
You’re entitled to a full refund if you cancel at least 48 hours in advance of your arrival date. Please send us a cancellation notification to [email protected]
- In the event that you Ship will not be able to visit the Port of Cozumel your deposit will be 100% refunded. (Limited to your particular Cruise not visiting the Port during your cruise).
- In case of an inclement weather. The policy is in effect for Hurricane only, not for lesser impacting storm or rain and just if the beach club is closed.
- Change in ships itinerary. Refund apply only If re-scheduling on new arrival date is not possible. Refunds do not apply to a change in arrivel time to Cozumel port or if the cruise ship changes its itinerary and visit cozumel Port on an earlier or later date.
- Only the passenger whose name appears on the beach break reservation can apply for a refund in case of a especial situation.
- Request for a refund will only be accepted within 15 calendar days after the arrival date booked. If the refund apply, It may take up to 3 weeks to be processed. Some refunds would be subject to a refund fee by paypal.
- Refunds are credited back to PAYPAL. Cash or checks cannot be issued.
- Please include in your refund request the following information: passenger’s name, confirmation number & date of arrival .
NO SHOW PENALTIES
If you do not show for the reserved excursion we will charge the full balance to your credit card. Please note: A $50.00 usd administrative fee will be charged on your credit card for any chargeback of your beach break deposit when ruled in favor of our company by your using bank. If you dispute the deposit charge not recognized a $50.00 usd administrative fee will be charged on your credit card.
ALL INCLUSIVE BEACH BREAK:
Rainy or sunny day, access to Del Mar Latino Beach club is from 09:00 am to 5:00 p.m. (Cozumel Local Time) and includes:
- Snacks- A la carté menu including cold & hot snacks.
- Open bar – Unlimited domestic and premium brands including bottled or can beer, wine, cocktails, sodas, juices and bottled water.
- Use of the facilities: Pool, Restaurant & Bathrooms
- Use of the facilities: Beach area with umbrellas and Lounge chairs (first come first serve).
- Free wifi
- Walking distance from SSA Mexico International Cruise Ship and Puerta Maya International Cruise ship port.
Terms and Conditions: Del Mar Latino Beach Club Cozumel is offered as a private and relaxing beach club experience. We does not provide or allow for a loud spring break party atmosphere. Please note that the beach club staff reserves the right to refuse alcoholic beverage service to any client who appears drunk or who is behaving in a disorderly manner. The beach club also reserves the right to remove any client from the property, without refund, who is behaving in an inappropriate or offensive manner. Please note that topless sunbathing is not permitted.
Tips for enjoying your beach break: Be sure to bring towels from the ship, sun screen, hats, sunglasses and a camara to capture some fun shots of your beach break at Del Mar Latino Beach Club.
It will be a pleasure having you as our guest, We are waiting for you!!
Join our facebook community: https://www.facebook.com/DelmarLatino.Cozumel
Email: [email protected]
Address: Carretera a Chankanaab km 4 Zona Hotelera Sur. Cozumel México. CP 77600. Across the street of Casa del Mar Cozmel Hotel & Diver Resort